FAQ – ADSecurity

Faqs

Frequently Asked Questions!

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What is a DVR?

DVR is short for Digital Video Recorder, a device that records CCTV camera footage onto one or more hard disks. It has a number of BNC connections to connect to the cameras. Our DVR’s can support 4, 8, 16 and 32 channels (connections) on the BNC ports whilst several of our NVR’s can also connect to IP cameras over the network.

What is a NVR?

NVR is short for Network Video Recorder, an IP cameras recording device. An NVR offers that same functionality as a DVR, as it records CCTV camera footage, but it is tailored for IP CCTV cameras.

What is an ( PoC) DVR?

Power over Coaxial (PoC) basically means that power for the camera is supplied by the DVR via coaxial video cable.

How fast does my broadband need to be?

When viewing remotely it is important to have good upload speed as you will be streaming footage from the NVR/DVR. For this reason we would say that 2mb should be the minimum upload speed required in order to view remotely.

Can I View from Computer or Mobile Phone?

With the Supr Live Plus you can connect to any of our recorders as long as there’s a network connection. EasyViewer is available on both Apple and Android devices. If you want to connect from a PC or Mac then there is software available called ….

Can I view live and recorded video remotely?

Yes, as long as there is network connectivity then you can use the Super Live Plus app on your mobile device to view live or recorded footage.

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Can several users view one site at once?

Yes, there is a hard limit which is in its hundreds but we wouldn’t recommend more than 5 users login on a normal network due to network congestion. This is due to the bandwidth taken by each user streaming all the video footage for each camera.

How long can I record on the system?

This depends on the number of cameras recording at the same time and the level of quality/detail they record at. This will also depend on how big your hard drive is. If you require us to spec up a system to record for a certain amount of time please contact our support team. With our recorders you can also save recording space by only recording when motion is detected.

Can I backup the footage from a DVR/NVR?

Yes, through the USB port, which is on the back of the DVR/NVR. For more details, please see our Backup section in “User Guide Book” to have more information.

What Services Do We Provide?

As a flexible and multi-service company, we provide the following services: CCTV Installation And Repair Burglar Alarm Installation And Repair Access Control Installation Wireless Network Installation Network Cable Wiring Electrical Wiring Installation

Who do I contact if I have any further questions?

If you have any further questions, please feel free to contact AD Security Solution at: Tel: 02080904551 01296534588 Tech Support: [email protected] Sales Support: [email protected]

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